PRIVACY POLICY

This privacy notice aims to give you information on how The Therapy Room collects and processes your personal data through your use of this website. The Therapy Room respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. We collect personally identifiable information (first name, last name, address, email, phone number)  

How do we collect information?

When you reach the checkout on the website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons of either setting you up on our system or processing your order.

Why do we collect such personal information?


We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?

Our company is hosted on the Squarespace.com and Fresha.com platforms. Squarespace.com provides us with the online platform that allows us to provide our services to you. Your data may be stored through Fresha.com’s data storage, databases and the general Fresha.com applications. They store your data on secure servers behind a firewall.

How do we communicate with you?

We may contact you to notify you regarding your account or order, to troubleshoot problems with your account or order, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone or text messages.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at info@thetherapyroomlondon.com

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@thetherapyroomlondon.com

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